It seems like technology is always changing. Things that we once thought were far advanced beyond times quickly become outdated. We find that technology systems that once worked well for our small to medium sized business is no longer serving its purpose. We search for new technological items that will better serve what we need as a business. A great example of this is with traditional based phone systems. Phones are one of the technological things that have greatly advanced over the years, both in a business and a personal setting. A business that wants to remain successful and keep up with the times also needs to ensure that their phone systems are up to date.
Up to date phone systems are beneficial for both the customers and the employee?s satisfaction. A customer who is used to a more advanced degree of phone communication, such as internet communication will not converse with a business that is not on the same level as them. Traditional based phone systems may be necessary for the customers who still prefer this mode of communication, but it is also important to incorporate more modern forms of communication.
Advanced hosted telephone technologies not only help the business to communicate with more technologically advanced customers, it also provides the employees with a more secure and convenient way to communicate with one another. A hosted VoIP system can provide a level of security and confidentiality that traditional based phone systems cannot. Considering that more than half of survey respondents say their organization currently transfers sensitive or confidential data to the cloud, it is important to have a mode of communication that is completely confidential. There are too many businesses today that have access to customer?s and employee?s confidential information. They need to ensure that they have a safe and secure place to store this information.
Cloud based business phone systems also provide businesses with additional needed storage. Most small to medium sized businesses have a lot of information and data that they not only need to keep secure, but that they need to have the necessary storage space for. In previous years, businesses would store their data in physical storage containers. This was not only more dangerous, but it also took up a lot of space. Traditional based phone systems do not have the ability to provide storage for businesses. 82% of companies reportedly saved money by moving to the cloud. The businesses no longer have to pay for the necessary storage space. Additionally, the mode of communication is quicker, because it takes up less broadband width. Unified messaging saved employees 43 minutes per day due to more efficient message management while mobile workers saved 55 minutes per day. Any amount of time saved translates into a more productive work day and more profits overall. Traditional based phone systems do not have this ability.
The installation of cloud based VoIP system is relatively simple. A VoIP based company will come out and provide your business with all of the necessary equipment and testing to install the technology. The cloud and VoIP based phone communication is a great small and medium sized business phone solutions option.
Technology is always evolving. One day, we will look back on our current technology and be surprised that it was so outdated. Businesses need to be up to date on current technology trends in order to stay in communication with both its customers and its employees. Traditional based phone systems do not work as well as they once did. Today, most businesses are moving towards advanced hosted telephone technologies, such as VoIP and cloud based communication ways.