It’s a question most of us have no trouble answering: Which do you prefer – voice mail or a live person you can talk to? Now, consider that you’re calling with a problem, complaint or question. At the very least, a voice mail response means there’s going to be a delay before you get it …
Many fiscal years just came to a close and whether you finished strong or not, you should be strategizing around how to do even better this year. The business landscape has changed dramatically in the last few years, based primarily on the internet’s role in commerce. Here are three ways to make sure you come …